# Wednesday, March 14, 2007

I've been trying to explain to people how the high-pitched noise emitting from my Dell Latitude D820 (which is a great computer) has been driving me crazy!  Indeed, after complaining about this noise, most people actually think I have GONE crazy.  But, it turns out that it's actually a known issue.  Here's an article published by Dell:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=0A7D5CD2E17F5125E0401E0A55176204&journalid=B141AFF2D12811DA8253D5412E975AB8&l=en&s=gen

Personally, I find it quite humorous that Dell blames the problem on Piezoelectricity, and even goes so far as to link to Wikipedia for more information.  But, this article led me on the correct path to solving the problem.

Having read the article, I noticed that my Bluetooth device shuts down shortly after my machine boots up.  Turns out, it's because a power saving checkbox was enabled.  As a result, the Bluetooth device turns off, and this evidently allows the processor to move into a C3 state, thus causing the high-pitched noise.

To resolve this, go to your Device Manager, right-click "Dell Wireless 350 Bluetooth Module" (at least, that's what it's called on my machine), and select properties.  Select the "Power Management" tab, and uncheck the "Allow the computer to turn off this device to save power" checkbox.

Once you've done this, the noise will stop!

Best of luck!

[Update]

Since writing this post, Dell has come out with an updated version of the Latitude 820 Bios (version A06).  You can get this update here.  I haven't tried it yet, but it's possible that this Bios update will help!

[Update 2]

I installed version A06 and STILL the high-pitched noise was emitted by the laptop.  Fortunately, the steps above still resolve the issue.

posted on Wednesday, March 14, 2007 8:25:06 AM (Central Standard Time, UTC-06:00)  #    Comments [4]
Tuesday, May 29, 2007 9:30:21 PM (Central Standard Time, UTC-06:00)
Awesome, I had the same exact problem and it drove me nuts! Thanks!
Arex
Tuesday, June 12, 2007 7:58:34 AM (Central Standard Time, UTC-06:00)
Hmmm...I have the same problem with the same machine, but I don't have bluetooth. Any other thoughts, anyone?

Thanks,

-Dave
Dave
Thursday, June 14, 2007 6:40:00 PM (Central Standard Time, UTC-06:00)
It appears that Dell has released a new Bios update (A06), dated 4/11/2007. The high-pitch noise originally manifested itself when I upgrade my Bios from A04 to A05. I haven't updated to A06 yet -- perhaps it will help?

To download the Bios update, go here: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R152940&SystemID=Latitude%20D820&servicetag=J3D6YB1&os=WW1&osl=en&deviceid=10433&devlib=0&typecnt=0&vercnt=5&catid=1&impid=-1&formatcnt=1&libid=1&fileid=203807

I hope this helps!
Sunday, December 14, 2008 5:59:24 AM (Central Standard Time, UTC-06:00)
Excellent tip. Solved my problem with a D420. Thanks a lot!
Stef Kouts
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